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  • How to help users set up two factor authentication

    Two factor authentication (2FA) is a crucial part of keeping your website secure. We recommend that when you initially create accounts for new users, you should only give them Subscriber access and wait for them to set up 2FA before elevating their permissions (always good to give people an incentive!). The user will need to…

  • How to remove a user

    Please take care: when WordPress users are deleted, any content they have authored must be reassigned to another WordPress user, otherwise the content will be permanently deleted. If you have the Super Admin role, you should be able to delete users from your site yourself, via the user list at the Network level:

  • How to add a user

    To add a new user, you will need ‘super admin’ access. Remember that you should not be creating accounts for team addresses or shared mailboxes. Each account should only be used by one person. 2. Click [Add new user] 3. Enter individual’s email address 4. Enter a username, using letters and numbers only (no special…